ABOUT
At The Maghrebi Collection, we put our heart and soul into always delivering the best to every single customer. We prioritise customer service as our number one focus running this business, which our customers will know from the past year of running this business on Instagram only and always making sure every customer is happy with her/his order.
Shipping Policy
The Maghrebi Collection delivers to customers worldwide and we aim to ship your orders within 3 working days once payment has been processed.
United Kingdom
- Royal Mail 1st Class (1-2 working days)
- Royal Mail Standard (3-5 working days)
Europe & Rest of the world
- Royal Mail Economy (2-10 weeks)
- Tracked & Signed (Up to 2 weeks)
PLEASE NOTE:
If you experience issues with your delivery service, you will need to contact your local delivery service as they may be holding your items.
At the moment, The Maghrebi Collection cannot be held liable for any local delivery interference or any lost parcels.
In some cases with international deliveries, you may be contacted by the Customs Department in your country of residence for a Duty & VAT fee, the sum of which is dictated by the Laws & Regulations of your country of residence. Please note, The Maghrebi Collection are not liable to reimburse the costs of any Duty & VAT fees and cannot be taken responsible for delays due to customs clearance as Import Duties & Taxes are the responsibility of the customer. We strongly recommend checking your local customs website or contacting them directly before placing your order.
Refunds Policy
At the moment, as much as The Maghrebi Collection prioritises customer service and we want you to be more than satisfied with your purchase, we do not currently offer refunds of any items. We may offer an exchange for a different size, please contact us by email at themaghrebicollection@hotmail.com
Please also note that orders are not fully processed until payment has been processed by your bank/money provider.
If you find that you are not happy with your order,
please reach out to us via email: themaghrebicollection@hotmail.com
or via Instagram: @themaghrebicollection and we will be happy to help you.